What Are Managed IT Services? [2023]

calendar iconAugust 3, 2021

Pretty much all businesses in this day and age have ongoing IT needs that have to be fulfilled on a regular basis. There’s software that needs to be tweaked, equipment that has to be maintained, and cybersecurity that needs to be monitored.

But the problem is that not every business has the staff or resources to fulfill these needs in real-time, which is why efficiency suffers. That’s where outsourcing IT becomes an option as companies hire a third-party Managed IT service to come in and help them.

These Managed IT services can help businesses automate as many processes as possible while ensuring everything is done securely. Let’s take a quick look at what managed services are and how they can benefit you.

What Are Managed IT Services?

Simply put, the term managed IT services refers to the ongoing support provided by a third-party IT service to an organization for a fee. It encompasses preemptive monitoring and upkeep, priority support, and user and device management to keep IT systems functioning and performing well.

So, it’s no wonder that the Managed IT services industry is worth over $150 billion and continues to grow exponentially.

These Managed Service Providers (MSPs) are in high demand because they help other businesses resolve their IT-related issues quickly and effectively. In addition, they offer access to the latest technology that helps small businesses maximize productivity. This way, SMEs don’t have to invest in large-scale innovative solutions and still benefit from IT expertise.

You can trust a managed IT services company to troubleshoot your IT networks remotely and offer services through a subscription-based model.

Why Do You Need Managed IT Services?

Organizations that work with MSPs find it easier to forecast their IT expenses and are free to concentrate on other functions and operations that play a role in their profitability.

Managed IT services can cover pretty much all IT needs of a company and offer a straightforward solution to several business challenges such as:

Technology Growth

These days business IT teams have a lot of responsibility on their shoulders. Their availability and high performance are integral to a business’s success. Some organizations go so far as to build dedicated IT teams for specific functions (such as cybersecurity, data center management, etc.).

But no matter how big your IT department may be, it can be difficult for them to keep up with the pace of technology development. One example of this is the sudden proliferation of work-from-home apps and resources, as well as the increasing number of devices that employees depend on to get work done.

And, surprisingly, the IT department doesn’t even know how many or which devices are used to access networks. In such cases working with a managed IT service may be a good idea.

Facilitate Your IT Team

If your IT team spends most of their time managing and maintaining legacy systems, they won’t have time to focus on possible profitable ideas like developing new lead generation analytics or updating your company CRM.

Companies need the talent to support critical Managed IT services while handling the risk of cybersecurity breaches, access control, and other developments that can adversely impact a business. 

If you are lucky to have good IT talent working for you in-house, don’t alienate them or cause them to get frustrated and burn out dealing with small-time maintenance issues. Instead, outsource these tasks to MSPs and leave your team to focus on strategic initiatives that can propel your business to greater heights.

Enhanced Efficiency

When your in-house IT team focuses on revenue-generating tasks, it gets easier to figure out who does what. However, managed IT services also offer guidance and recommendations to help enhance your team’s effectiveness and augment the performance of your IT infrastructure. This leads to greater productivity and increased ROI.

It also becomes possible to manage uptime more effectively. That’s because managed IT service providers are not tied to a 9-to-5 schedule like your employees. This enables them to carry out maintenance and update systems remotely during off-hours.

MSP schedule is built around your needs, which helps ensure that your staff always have technical expertise available handy.

Affordable IT Support

It is a lot cheaper to get managed IT services instead of hiring an in-house IT team. That is because IT specialists are in demand and have to be paid well.

Outsourcing to a managed IT services company can help you reap the benefits of expert IT support a lot more affordably than building an in-house team with comparable talent. In addition, MSPs also offer a wealth of unique experience because they actively manage hundreds of client accounts at a time.

In Conclusion

Now that you know why you need managed IT services, it’s possible to make informed decisions regarding which one would be right for you. In addition, outsourcing to MSPs can help you reap the benefits of expert IT support at a good cost and make the best of your current IT expenditure.