Link Datacenter’s Privacy Policy

1. The Information Collected by LDC (“Information”)

1.1. The Information include the following:

• 1.1.1 Your Personal Information that You submit voluntary. You can refuse to submit Your Personal Information, but in this event, You may not be able neither to create Your Account nor to use any of the Online Service.
• 1.1.2 The Communications provided from Your side to LDC.
• 1.1.3 The complains provided from Your side to LDC.
• 1.1.4 All activities/transactions made from Your side on Your Account and/or LDC’s Website.
• 1.1.5 Non-Personnel Information
  • (i) LDC may collect Non-Personal Information about You whenever You interact with LDC’s Website. Non-Personal Information may include with no limitation the browser name, ip address, user id, the type of the computer and Your technical information such as means of connection with LDC’s Website, operating system and internet service providers utilized and other similar information.
• 1.1.6 All Feedback provided from Your side on LDC’s Website.
• 1.1.7 Broad demographic information.
• 1.1.8 Data from third party sources: LDC may receive information about You from other sources such as the information stored in third party databases in order to, including with no limitation, make it more likely that any marketing communications LDC send will be relevant and of interest to You.
• 1.2 LDC reserves the right to keep a record of Your Information to the extent permitted by law and in accordance with this Policy, for the purpose of protecting LDC’s interest and rights.
• 1.3 All activities whether provided by You or induced by Your interaction with LDC’s Website are collected as is, LDC does not interfere nor manipulate the Information in a read only access.

2. The Usage of the collected Information by LDC

LDC may use Your Information (i) to inform You by the functionality changes and updates to LDC’s Website and/or the Online Service; (ii) to personalize search results and to customize LDC’s Website and/or the Online Service in accordance with Your preferences; (iii) to personalize the online ads that LDC present to You, if any, based on Your ads viewed; (iv) to protect LDC against any abuse, breach or fraudulent transaction/activity; (v) to update You in the event LDC makes a survey; (vi) to analyze performance, improve LDC’s Website and/or the Online Service; (vii) to process financial transactions with You; (viii) to provide You with the Online Service; (ix) to verify Your identity when You register Yourself as a Client; (x) to respond to Your requests; (xi) for purposes required by law and/or a competent authority; and/or (xii) for any purpose related to LDC’s Website.

3. Cookies

• 3.1 Cookie is like a username and password, that are used to identify Your computer, and identify You and improve Your web browsing experience.
• Examples for the purposes of using cookies: counting the number of visitors, how You use LDC’s Website, identifying Your preferences and subscriptions, preventing fraudulent activity, in order to be able to provide You with targeted and relevant choices that enhance Your experience.
• 3.2 LDC uses cookies and similar technologies for LDC’s Website functionality and analytics, under the legal basis for processing personal data through cookies [user consent/legitimate interests/other].

4. Disclosure of Your Information

• 4.1 You agree to keep any confidential information related to LDC in strict confidentiality and to not disclose it to a third party, and You will be responsible for the safekeeping of such confidential information, and to use such confidential information solely for the purpose of Your relationship with LDC.
• 4.2 Your Information is an important part of LDC business. LDC undertakes to keep the confidentiality of Your Information. LDC will not disclose Your Information to a third party unless in accordance with this Policy, to the extend applicable by law, on a need-to-know basis, and with businesses that follow practices at least as protective as those described in this Policy.
• 4.2.1 LDC may share Your Personal Information with trusted third parties for specific purposes, such as payment processing, Online Service performance or legal compliance, as described on (4.3) below.
• 4.3 You agree that LDC disclose Your Information as follow:
  • 4.3.1 LDC reserves the right to disclose Your Information to third-party service provider(s) to perform functions on behalf of LDC (Example: providing marketing assistance, processing payments, analyzing data).
  • 4.3.2 LDC reserves the right to disclose Your Information in the event of a business transfers: As LDC continues to develop its business, LDC may sell or buy other businesses or services, or if LDC’s asset are acquired, in such transactions, Your Information is one of the transferred business assets.
  • 4.3.3 LDC reserves the right to disclose Your Information with third party (i) to protect LDC’s rights; (ii) take precautions against liability; (iii) to investigate and defend LDC against any third-party claims or allegations; (iv) to enforce the execution of LDC’s Policies; and/or (v) to detect fraud and abuse.
  • 4.3.4 LDC reserves the right to disclose Your Information with any regulatory, governmental, security and/or judicial authority, LDC shall assume Your rejection/refusal to provide Your Information to the local jurisdiction/competent authority on demand, and LDC shall act accordingly except when the local jurisdiction/competent authority overrides this Policy.
    (i) For the sake of clarity, in the event a local jurisdiction/competent authority has requested the disclosure of Your Informational, LDC will give You, where practicable, prompt notice of the receipt of such requirement in order to permit You to seek to interpose an objection or obtain an order preventing or affecting such disclosure of Your Information.
  • 4.3.5 LDC reserves the right to disclose Your Information with LDC’s managers, employees, lawyers and /or accountants, only on a need-to-know basis and as necessary for the fulfilment of the obligations of LDC under LDC’s Policies.
  • 4.3.6 In the event of disclosing Your Information to a third part, such third party will (i) use Your Information in accordance with this Policy and with the law; and (ii) use Your Information solely for the purpose of performing such third party’s functions in accordance with LDC instructions, and not for any other purpose.
  • 4.3.7 If LDC needs to disclose Your Information with a third party, for a purpose other than the aforementioned indicated under this article, LDC shall take Your prior written consent, except in respect of Your Feedback (LDC reserves the right to use Your Feedback as described under LDC’s terms of service).

5. Disclaimer

• 5.1 LDC cannot guarantee that Your Information will not be subject to any loss, destruction, alteration or disclosure. When You provide LDC with Your Information, You do so at Your own risk. LDC will notify You in the event of a material breach of security, which resulted in an unauthorized disclosure of Your Information.
• 5.2 Regarding Your credit card, LDC has no access to Your credit card/visa card that You use while subscribing on the Online Service.

6. Data Protection

• 6.1 LDC implements appropriate security measures to protect Your Personal Information from unauthorized access, alteration, disclosure, or destruction.
• 6.2 LDC maintains appropriate security measures to protect Your Information and to avoid any lost, unauthorized use, unauthorized access, unauthorized alteration or unauthorized disclosed. LDC use appropriate security measures to prevent Your Information from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed.
  • 6.2.1 Example of using security measures to protect Your Information: using encryption protocols and software during transmission of Information, on-host firewall technology, and following the payment card industry data security standard (PCI DSS) when handling credit card data.
• 6.3 LDC discloses Your Information solely to its employees, managers, lawyers, accountants and consultants, sub-contractors on a need to know, and in accordance with LDC’s instruction.
• 6.4 It is Your responsibility to keep in strict confidentiality the password of Your Account, and to maintain the security of Your devices that You use in connection with LDC’s Website.
• 6.5 Data retention: You agree that LDC reserves the right, at its sole discretion, to archive Your Information as long as necessary to LDC, and/or as required by law.

7. Transfer of Data

• 7.1 The Information that LDC collect from You, while visiting LDC’s Website and/or using the Online Services, may be transferred, and stored, inside or outside of Egypt.
• 7.2 In the event of international transfers of Your Information Including Your accounts information), LDC will use all measures necessary to protect Your Information, and LDC will continue to respect Your legal rights in accordance with this Policy and with the applicable laws. By visiting LDC’s Website, using the Online Services and/or communicating electronically with LDC, You consent to such transfers.
  • 7.2.1 These transfers may be directly related to Online Services that LDC resell to You, LDC partners may be the information controllers and processors in such cases, data is transferred via secure channels and LDC shall notify in case partner has migrated Your Information.
• 7.3 In the event LDC is selling You its own Online Service, LDC is the data controller and processor of the Information collected from LDC’s Website, and such Information does not leave LDC premise or the Egyptian jurisdiction.

8. Third Party’s Website and Advertising

LDC’s Website may include third party advertising and links to third-party websites., such advertisings and third party’s website may collect information about You when You interact with them. Such advertisings and third party’s websites are not under LDC’s control, and LDC neither makes any representations nor endorses such advertisings and/or third-party websites. LDC encourages You to review the privacy policy related to such third parties before submitting Your Information.

9. Miscellaneous

• 9.1 You reserve the right to choose not to provide LDC certain Information, but in this case You might not be able to access and use LDC’s Website and/or the Online Service.
  • 9.1.1 You reserve the right to refuse receiving future marketing communications from LDC by adjusting Your customer communication preferences.
  • 9.1.2 LDC’s system will place cookies when You log on to LDC’s Website and this is to ensure that You are able to access and use all aspects of LDC’s Website. You may disable cookies by changing the settings on Your browser. If You disable cookies, it may affect how LDC’s Website works and You may not be able to take advantage of certain features/functions of LDC’s Website.
• 9.2 Children's Privacy: The Online Services are not intended for individuals under the legal age of [18] . LDC do not knowingly collect Personal Information from children without parental consent.

10. Access and Update Your Information

You reserve the right to access some of Your Information on LDC’s Website, including with no limitation name, password, payment details, email address, and the history of Your order(s), and certain Information are editable, noting that all the versions of Your updates are kept for LDC’s record.

• 10.1 Your Rights
  You have the right to access Your Personal Information provided at Your discretion, that is mandatory for LDC Online Services from Your dashboard.
  You may object to its processing or erase Your data, in this case, You have to eliminate the Online Services provided to You by LDC by raising a support ticket or contacting Your support agent.
• 10.2 Data Portability
  You have the right to receive Your Personal Information in a structured, commonly used, and machine-readable format.

11. Deletion of Your Account

In the event of deleting Your Account, Your Information shall be deleted. LDC may retain certain Information by law and for LDC’s business purposes.

12. Violation

• 12.1 If Your registration as a Client has been suspended, You can ask LDC to activate Your registration upon You provide the following, and LDC reserves its right to accept or reject such activation request:
  • (i) The reasons for the suspension.
  • (ii) The solutions made by Your side in order to avoid any further suspension.
  • (iii) an acknowledgment issued from Your side stating that You will no longer make any violation/infringement to LDC’s rights and/or third party’s rights.
• 12.2 If Your registration as a Client has been terminated by LDC, You will not be able to create any other registration on LDC’s Website.
• 12.3 LDC reserves the right to pursue any and all remedies available to it as a result of Your violation of this Policy.
• 12.4 Submitting a Complaint
  • 12.4.1 If You want to submit a complaint related to any violation to this Policy, You must submit a complaint to LDC through Your dashboard, and You agree to include the following in Your complaint:
  • (i) Identification of the work claimed to have been infringed.
  • (ii) Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit LDC to locate the material.
  • (iii) Information reasonably sufficient to permit LDC to contact the complaining party, such as an address, telephone number, and, if available, an electronic mail address at which the complaining party may be contacted.
  • (iv) A statement that the information in the notification is accurate.
  • (v) LDC reserves the right to ask for any further requirements.
  • (vi) Upon You submit Your complaint to LDC, LDC reserves the right to use, Reproduce, modify, adapt, publish, translate, create derivative works from, and display Your complaint throughout the world in any media.
    
• 12.5 Contact Us
  • 12.5.1 In the event You have any complaint about this Policy, You are kindly requested to contact LDC via [email protected]
  • 12.5.2 LDC will investigate the matter and revert back to You in order to resolve Your complain(s).
  • For any inquiries or questions regarding this Policy, kindly reach LDC via [email protected]

13. Definitions:

• -Account: means an account created by You on LDC’s Website, and it keeps records of all the transactions made between You and LDC on LDC’s Website.
• -Client: means a natural person who register himself as a client on LDC’s Website in order to be able to subscribe on the Online Service via LDC’s Website.
• - Communications: means all information that You give to LDC through chat via LDC’s Website, email and/or telephone.
• - Feedback: means any reviews, comment, suggestion, ideas, recommendations, and/or data provided from Your side on LDC’s Website.
• - LDC: means company of Link Datacenter for Data Exchange L.L.C., commercial register number: 101146.
• - LDC’s Website: means www.linkdatacenter.net
• - LDC’s Policies: means the terms of service, and intellectual property rights policy, and all terms and regulations issued by LDC and posted on LDC’s Website.
• - Microsoft Office 365 means services owned by Microsoft, and LDC is resell and provide such Service to You, and as described under LDC’s Website.
• - Non-Personnel Information: means the data that doesn’t identify You.
• - Online Service: means the following services that You subscribe to them through LDC’s Website:
  • VPS (including fully management service, os management service, un-management service)
  • Website hosting
  • Website builder
  • SSL certificate
  • .Eg Domain
  • Enom Domain
  • Microsoft Office 365
  • Microsoft hosted exchange and/or
  • Professional business email
• - Personal Information: means the information provided from Your side that identify You.
• - You: means the individual who access and/or use LDC’s Website, and/or the Client (hereinafter referred to as “You” or “Your”).