Everything You Need To Know About Managed IT Services In The MENA Region [2023]

calendar iconAugust 13, 2021

Managed IT Services are a crucial component of any business. With Managed IT Services, your business is able to access the latest technology, products, and services that ensure that you are able to meet your clients'demands in a timely manner. If you are a senior executive in a successful firm in the Middle East and North Africa, you understand how challenging it is to manage many divisions within a company. It’s easy to lose concentration as a company executive since you are responsible for various functions. 

Managed IT services are beneficial to your organization since they provide ongoing IT support, take care of the business network, and provide the necessary maintenance, all for a small fee.

Due to lockdowns, travel bans, COVID-19 has impacted economies and businesses in several countries. As a result of severe interruptions, many organizations have turned to managed IT services to do business more efficiently. 

As per a Gartner report, IT spending in the Middle East and North Africa (MENA) region would reach $171 billion in 2021. And as local businesses look for ways to facilitate remote workers and other stakeholders, they turn to managed IT services in the Middle East for innovative and cost-effective methods to satisfy the region’s challenging demands.

Types Of Managed IT Services 

Managed software as a Service (SaaS) is typically provided as a subscription, is hosted centrally, and charges license costs. A professional guides you with the installation, customization, and troubleshooting of many software that can help you run your business more effectively.

Managed cloud services incorporate migration, management, and optimization of your company’s system. Your business can ensure that its cloud resources work well by utilizing a managed cloud service provider.

Businesses can also save money by outsourcing cloud management to avoid the expenditures of new hires and training. Private, public, and hybrid cloud solutions can all be provided by managed cloud services .

Why Your Business Needs Managed IT Services?

In many ways, managed IT services assist your firm in ensuring that the allocation of necessary personnel and resources occurs in the most efficient manner possible. 

Managed IT services play a role in providing customer service, investment in new resources, optimized use of existing resources, and refining an organization’s flexibility. Here are a few examples of how managed IT services can profit your business:

Cost-Effective IT Services

GCC countries are taking positive steps towards normalization after massive immunization campaigns.  Many businesses in the MENA region are still experiencing a variety of issues due to the COVID-19 pandemic. Investing more money in a third-party managed IT service while your company is still recuperating from this loss may seem unwise. However, managed IT services reduce the cost of labor and the cost of hiring and training new IT professionals.

Most managed IT services offer a hybrid design that combines internal and cloud resources, allowing you to extend your resource pool. You can also expect to eliminate any unplanned equipment breakdown and capital expenditure; your expense will only be reduced to the operating cost.

Ability To Scale Solutions 

You will be able to focus on running on business during a hike in demand and scale down the IT services you previously required in the off-season. Managed IT services are very flexible as they are professionals who understand the complexities of different tasks. In addition, managed IT services have the skill to advise you when you need particular assistance the most and when you don’t require it.

If you handle all IT services in-house, you are prone to spend a significant time on deployment, research, and design, all of which incur additional expenses. Using managed IT services will give your organization immediate rewards.

Timely Technical Support

Hiring managed IT services will provide you with uninterrupted technical help from skilled individuals with experience in various industries. As a result, your firm will be able to avoid downtime because the technical staff is adequately equipped to handle any unanticipated disaster. In addition, managed IT services help your business keep your software applications up to date and running smoothly by fixing bugs.  

Furthermore, unlike an in-house team, because your company outsourced to a managed IT service, they are liable to cover the expense of training and ongoing education of the technical staff. This can help you in various ways since you can reinvest the money you save and expand your business. 

24/7 Online Security

The servers in your business contain sensitive information about your company and your clientele. Although cyber threats are constantly evolving, you can keep your company as safe as possible by outsourcing your cybersecurity to an expert who stays updated on the latest protections. In addition, managed IT services will help your employees recognize and avoid the current risks aimed at them, lowering the risk of a security breach even further. 

Backup and Disaster Recovery

Managed IT services collaborate with your company to create a backup and recovery plan. Backup and disaster recovery systems are becoming more important in this age of technology for any business to survive, regardless of its size.  

After an unforeseeable incident, a disaster recovery plan gets you back in business. It could be a minor crisis, such as lost data, user errors, system failures, or broken or misplaced gadgets. When a problem occurs, time is crucial to avoid downtime.

Ready To Take The Leap, And Register With A Managed IT Service Today?

We hope that this evaluation helped you better understand the scope of managed IT services. Based on the enabling infrastructure, organizations in the Middle East and North Africa turn to managed IT services. Although investing in managed IT services is a risk, it is a calculated risk that you must take for the sake of your company’s success.

However, before deciding on a service provider, you should consider a few factors, such as whether the harmony between your business and the managed IT service can be helpful to your company and whether the service provider can scale to meet your needs. In addition to complete services, you can also choose a specific managed service.

Meet the region’s current challenging demands and get started with managed IT services today.

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