Flex ITSM Suite
Flex integrated management suite is a powerful IT service management software. It simplifies infrastructure management and incident handling through a single, feature-packed, integrated portal that centralizes the management of all your platforms, virtual data centers and entire IT services.
With advanced infrastructure management capabilities coupled with shockingly user friendly portal controls, this powerful, homegrown portal has allowed multiple organizations in the region to enhance IT and business performance effortlessly.
Centralized IT Service Management
Maximized IT Return on Investment
Powerful. Functional. Feature-Rich
Real Time Dashboard
Skype for Business Integration
“Flex ITSM is the outcome of years of diligent requirement gathering and development to fill in the gaps of features absent in mainstream IT Service Management Solutions.” – Gamal CEO, Link DataCenter
FLEX ITSM SUITE FAQs
WHAT IS ITSM?
ITSM is an abbreviation for IT Service Management. IT Service management refers to the services and activities that an organization carries out when designing, planning, delivering and operating IT systems and services for customers.
WHAT IS THE DIFFERENCE BETWEEN ITSM AND ITIL?
ITSM and ITIL are not different concepts but rather are concepts that are used together. ITSM covers the set of practices, policies and procedures that help to manage IT services delivered to end customers whilst, ITIL is a common renowned framework that provides the best practices to implement ITSM in an organization.